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Feature & extension

Review Autopilot

More Google stars automatically — with no effort

Pricing & getting started

What is Review Autopilot?

Positive reviews are worth their weight in gold. Yet very few customers leave a review on their own — even when they were very satisfied. sektura's Review Autopilot reminds your customers automatically at the right time.

After every visit or purchase, the system sends a friendly reminder via WhatsApp, SMS or email — with a direct link to Google, Tripadvisor or another review platform of your choice.

In practice tests, businesses improved their Google rating by an average of 0.4 stars within 3 months. More stars means more new customers.

01

Automatic reminders

WhatsApp, SMS or email — you choose the channel, we send at the optimal time.

02

Private feedback

Use private feedback as an additional option without restricting access to public reviews.

03

All platforms

Google, Tripadvisor, Trustpilot, Facebook — you choose the destination.

04

Review statistics

See how your rating develops over time and which channels perform best.

05

Personalised messages

The reminder includes the customer's name and last visit — no generic template.

06

Timing control

Send 2 hours, 1 day or 3 days after the visit — you decide.

Getting started is simple

How it works

  1. 01

    Connect review platform

    Link your Google Business profile or another portal in sektura.

  2. 02

    Set message & timing

    Customise the reminder template and choose when it's sent after the visit.

  3. 03

    Receive more reviews

    From now on, customers are reminded automatically. You see all incoming reviews in the dashboard.

04 / Getting started

Separate add-on

This module price is added to the separately selected industry price.

30

days free trial

No credit card is needed to start your trial.

Billing cycle

Separate add-on · Monthly

€7.00/ month

This module price is added to the separately selected industry price.

This transaction is exempt from VAT under section 19(1) of the German VAT Act (UStG).

Book this add-on separately in your Sektura account. The industry trial does not activate it automatically.

Add-ons in your account ↗

Good to know.

Does this violate Google's guidelines?

Google allows requests for honest reviews without incentives. Preventing negative reviews or inviting only satisfied customers is prohibited. This applies to Google Maps and Business Profiles; other platforms have their own rules.

What happens with negative feedback?

You can respond to negative feedback and contact the customer. Private feedback must remain voluntary and must neither replace nor prevent public reviews.

Which platforms does it work with?

Google, Tripadvisor, Trustpilot, Facebook, Jameda, ProvenExpert — and more on request.

Can I write my own texts?

Yes. You can fully customise and personalise the reminder messages.

Review Autopilot · Sektura